Intelligent Retail Review
How Uno Gifts Really Deliver!
You would be pretty upset if you ordered a fabulous gift from Uno only for us to tell you that it is out of stock or to send you the wrong item. With over 4,000 exciting products right here online and in our two stores we have a lot to keep track of! So how do we maintain our highly efficient service?
The Uno Gifts Service
Our two wonderful stores in Mumbles and Carmarthen and our online shop feature a spectacular range of gifts, homewares and jewellery. We search far and wide for the best collections to showcase and there are always new and exciting things that come to our attention which we just have to bring to Uno.
Right now we are incredibly excited about the wonderful home fragrances from Lampe Berger and we strongly recommend that you take a look at this stunning collection. The lamps are certainly going down a storm but what if a lucky customer buys one in store and then you try to order the same piece online? How can you be sure that when we say that your choice is in stock that it really is and that there will be no delays in delivering your purchase?
A Review of Our Intelligent Retail Connect EPoS System
It seems like yesterday when Uno Gifts first opened its doors but it was actually over ten years ago! We have had plenty of time to build our exceptional collection and we have learnt a thing or two along the way, including the fact that we need the best available systems to help us deliver the service that our customers deserve.
We reached the point when we realised that we needed to upgrade our systems and found the perfect solution in Connect EPoS (Electronic point of sale) software from Intelligent Retail. Connect is award winning EPoS software that allows us to efficiently integrate our in store and online operations with real time stock adjustments. The versatile reporting enables us to recognise the products you love best and when our stocks are running low. We can handle your online orders quickly and accurately and we can ensure that we give you the best possible prices.
There weren't many pages out there on the Internet when searching for 'intelligent retail review' so we decided to put one together.
With the Connect premium multi-channel retail system we have complete control of our entire business and we can be sure that we really deliver. We can see what you like and when you like to buy it. We can explore new trends and respond to them quickly and when we discover exciting new products we can bring them to you online immediately. Our esteemed leader Johnathan Faull commented recently that
"Our website is key to the future success of Uno Gifts and so we need the impressive functionality of Connect and the versatile reporting to handle our stock and sales efficiently. We had high expectations of the Connect software but we feel that these have been met."
Connect from Intelligent Retail is easy for our staff to use and offers innovative architecture, award winning functionality, centralised management and reporting, the seamless integration of online and offline activity together with intelligent sales analysis. With Connect we can manage our growth effectively and respond to our customer's needs.
So how are we doing? We are thrilled to say that Uno Gifts is going from strength to strength! We are all delighted that we had a really fabulous 2014. We have allowed ourselves a moment to pause for breath and to take stock of what we have achieved. Jonathan Faull reports that
"Sales increased dramatically in the last year and this was due to the impressive face lifts that the stores received, the wonderful new lines that we have been able to feature and the increased understanding of our business that we have gained from our Connect retail system."
We feel that we have the right products at the right prices and that we can respond to our customer's wishes and needs quickly and efficiently. With our passion for what we do, our attention to detail and by using the best retail software, we are confident that we can continue to provide a premium service to our customers around the world. Keep visiting us here at Uno Gifts because we will be updating our site with wonderful new gifts and homewares very soon! Uno Gifts has been an exciting adventure and we are very much looking forward to seeing what happens next!